Shipping Policy

Shipping Methods

Choose the shipping method that best suits your needs:

Processing Time

We strive to process all orders as quickly as possible. Here's what you can expect:

• Orders are typically processed within 1-2 business days
• Processing time excludes weekends and holidays
• You'll receive an order confirmation email immediately after purchase
• A shipping notification will be sent when your order is dispatched

International Shipping

We're proud to ship our smart home products worldwide. International orders include:

• Shipping to most countries worldwide
• Delivery time of 7-14 business days
• Tracking information provided for all international orders
• Clear customs documentation

Order Tracking

Stay informed about your order's journey:

• Tracking number provided via email when your order ships
• Real-time tracking available on our website
• Carrier-specific tracking links included in shipping notifications
• 24/7 access to order status and delivery updates

Shipping Restrictions

Some products may have specific shipping requirements:

• Size and weight limitations for certain items
• Special handling requirements for fragile items
• Restrictions on international shipping for certain products
• Clear indication of any restrictions on product pages

Undeliverable Packages

If a package cannot be delivered, we'll help resolve the situation:

• Immediate notification if a package is returned
• Options for reshipment or refund
• Assistance with address verification
• Support for resolving delivery issues